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Service

Service

Xin always adhere to the achievement of customers, respect for individuals, the pursuit of excellence, synergy and win-win.

Service Hotline:+86-18018277766/+86-15705777102

Fax:0577-57179917

Domestic customer service time:08:00-17:00(4.1-9.30)08:00-16:30(10.1-3.31)

E-mail:HX@jadecat.net

ADD:Zhejiang Yueqing East Industrial Zone Yongxing all the way on the 7th

Service Commitment

The company's products since the date of delivery, no more than 18 months, the product seal intact, if the product quality problems due to damage or can not be used normally, the company is responsible for repair or replacement free.

Whether the user is contact with the supplier or the company customer service service department will get a satisfactory answer, for the customer to reflect the problems, we will be back in half a day, the need for on-site to solve the situation, customer service service personnel arrived at the scene in 12 hours of service, 24 hours outside the service arrived at the scene. During the warranty period, due to the problems caused by the manufacture of the company, it can be repaired or replaced without repair.

If the product exceeds the warranty period and the function can be maintained after repair, it can be repaired without compensation and can not work normally after being repaired.